We are committed to protecting your personal data and respecting your privacy
Last updated: March 15, 2026
VoxiOne ("we", "us", "our") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal information when you use our AI voice agent platform.
VoxiOne
Email : dpo@voxione.com
Here are the types of data we collect to provide our services
First and last name, email address, phone number, billing address, and payment information via our secure providers.
Login and usage logs, IP address and geolocation, browser and device information, and platform usage statistics.
Recordings of conversations with your AI agents, automatic call transcripts, communication metadata, and voice analytics data.
We use your personal data only for the following purposes
Create and manage your account, process your calls and communications, personalize your AI agents, and provide technical support.
Analyze platform usage, develop new features, and optimize AI agent performance.
Prevent fraud and abuse, comply with legal obligations, and protect our rights and those of our users.
We never sell your personal data. Here are the only permitted sharing cases.
We hold our own datacenters for secure hosting of our services
Stripe for secure payment processing
Analytics services with anonymized data only
Only in case of a valid legal request or to protect our rights
The Voxione application uses Google APIs to synchronize appointments between our AI voice assistant and your calendar. Voxione's use and transfer of information received from Google APIs to any other application will comply with Google's API Services User Data Policy, including the Limited Use requirements. We only access the data strictly necessary to:
View your available time slots.
Create, modify, or delete appointments booked through the voice assistant.
No data from your calendar is shared with third parties or used for advertising purposes.
Retention periods by data type and legal obligations
You have the following rights over your personal data
Obtain a copy of the personal data we process
Correct inaccurate or incomplete data about you
Request deletion of your data under certain conditions
Retrieve your data in a structured, readable format
Object to the processing of your data for legitimate reasons
We implement appropriate technical and organizational measures to protect your data
All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
Data hosted in U.S.A and our datacenters (ISO 27001 certified)
Multi-factor authentication and least-privilege principle
Continuous monitoring and real-time intrusion detection
We use cookies to improve your experience on our platform
Required for site operation. Duration: Session. Consent: Not required (legal basis).
Save your user preferences. Duration: 1 year. Consent: Required for an optimal experience.
Anonymous usage statistics. Duration: 2 years. Consent: Required to help us improve our services.
For any questions about your personal data or to exercise your rights
Email: dpo@voxione.com
Information about updates and revisions to our privacy policy
We reserve the right to modify this policy. Any change will be communicated by email.
Version: 2.1
Updated: 25 march 2026